Knowing how customers use your products will help you prioritising usability improvements.
- Do the features and design cover the customers’ needs and meet their requirements?
- What features are most valued on single products?
- Are they user-friendly enough?
SurveyCore makes it easy for you to link demographic variables with user behaviour that are characterising the products. With the right knowledge it is possible for you to identify specific areas where products and services should be improved.